cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

seller cancelled a completed auction

I legally bid and won an auction that had no other bidders on it. The seller cancelled instantly and completed the cancellation with no ability for me to respond. Did he do it because the bids didn't increase?  How can a buyer defend this action when eBay gives the seller preferential treatment.  If item is not in stock or item is missing or broken?? What about ownership transfer to the buyer? What protects the buyer from the sellers scam or con? What about my loss of the other items that I set aside to bid on this failed transaction? 

Message 1 of 2
latest reply
1 REPLY 1

seller cancelled a completed auction

Ownership does not transfer to the buyer until the item is delivered.  That's why the seller is responsible for any loss or theft or damage in transit.

 

The seller already got a "defect" when s/he cancelled the transaction. That is the primary tool eBay uses to weed out bad sellers, downgrading the selling status of those who get too many relative to their sales volume (as opposed to having to pay employees to actually investigate to see how likely it was that the seller had a legitimate reason to cancel vs. deliberate policy violations).

You may leave appropriate (calm, factual--if the seller said that x was the reason say "seller said x. . ." so people don't think you are just jumping to conclusions) feedback to warn future buyers/bidders. If the usual links have vanished, go to anyone's Feedback Profile (doesn't matter who, click on the feedback score in parentheses behind the username) then scroll down to below the last comment on that page to find a "Leave feedback" link that doesn't vanish (it brings you to a list of items you can leave feedback for).

Theoretically you could sue the seller for breach of the contract of sale (for the difference between the auction price and what you ended up having to pay for a replacement), but that is almost never practical.

Message 2 of 2
latest reply