sale event didn't end

[housecampbell]

Hi, I created a sale event and scheduled it to end last night but noticed that it's still going on this morning and when I went into Promotions manager I see that somehow it is now scheduled to end on 12/25/17 and there's no way I can edit it...it shows that it's pending. Anyone know how I can end the sale right now? 

[housecampbell · Accepted solution]

Okay, so don't do what I did and try to end it yourself! I called eBay customer service and asked them to help but they weren't able to since I had deleted the sale event thinking that would end the sale after I wasn't able to edit it. So they advised me to do a bulk edit and increase the price of the sale items by the same percentage I had discounted for the sale....not so easy since I didn't have my whole store on sale and instead had selected items individually. So I did that one page at a time and my items are no longer on sale, BUT the prices are completely different than what the prices were before...and it wasn't even a uniform increase...it's like random prices were assigned to my items, but at least they're close to what they were before. Anyway, if I were to do it all over again I wouldn't try to fix it myself and instead would wait until I could request a call back from eBay and have them do it for me.