return label

[kimapple1012]

how can I generate a return label if the order is complete?  ideas.....plz

[wooden_flower]

@kimapple1012 

The buyer must open a return request - then eBay will generate a return label. A seller can not create a return label inside of eBay.

[kimapple1012]

this is only my 2nd return request....I must not have it set up correctly because it always refunds and closes the account???

[wooden_flower]

@kimapple1012 

The buyer must have been able to print the label before you refunded in the past. Never refund until you receive the return - what if the buyer changes their mind?