12-05-2022 04:45 PM
I ordered an item as a guest and decided to make an account after this happened. After I got the initial order confirmed email I clicked the view order details button and got the order not found error. today I got an update email and a tracking number, I tried to click the track order button in the email and it gave me the same message. since I ordered it as a guest I can't find it in my purchase history, and searching it up lead to other problems people had with the listing or seller disappearing off the site, neither of which have happened in my case. I can't even find proof I bought it on this site besides my email inbox, or my paypal account, does anyone know what I should do?
12-05-2022 05:31 PM
Guest orders are not associated with your account.
To deal with a guest purchase, sign out of your account and use the email that eBay sent regarding the order.
https://www.ebay.com/help/buying/returns-refunds/returning-item/returning-items-bought-guest?id=4065
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