on 01-18-2019 01:27 AM
Is there any way to appeal a late uploading of tracking. I had a buyer ask me to delay shipment of an item. I talked to ebay staff about the buyer's request to delay shipment and told them I would like to accommodate the buyer's request. They told me I would get a defect for late shipment but I could get it removed because I was shipping late at the buyer's request. Ebay gave me the defect and I was able to get it removed. Ebay also dinged me for late uploading of tracking. I was late uploading tracking because I delayed shipping to accommodate the buyer. I would not be purchasing a shipping label until the shipping date agreed upon with the buyer. When I did purchase the shipping label the tracking was uploaded. Ebay refuses to remove the late uploading of tracking. I would like to appeal that decision if there is a way to do so. I've never had a late uploading of tracking before in the 8 plus years I've been selling on ebay. I thought if ebay considered late shipping to accommodate a buyers request was a legitimate reason to remove the late shipping defect it should be a legitimate reason to remove the late uploading of tracking.