how to delete primary address when you have two
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on 10-10-2018 08:03 AM
please help i have two primary addresses and ebays page wont let me delete the WRONG ONE, cant delete primary i understand but there are two and ones is wrong....items keep going to my wrong primary address, how can you have two anyway, i need to delete the one there is no delete button, only for the additional addresses
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FOUND answer on my own, I spoke with eBay, they know of program glitch and say it will take 14 days until the update to fix. I HAVE WORKAROUND eBay does not know of yet. I have a call into them to advise as this is known issue of "can not delete the wrong primary address". This means if you don't notice at check out, your purchase will go to the wrong primary and most likely create problems when you do not receive your purchase. DO THIS, it worked for me on Firefox browser, I didn't test the others. Since you can not delete the wrong primary address on ebays addresses page, edit the wrong address, or one you want to delete, and CHANGE it to YOUR REAL primary, then it slides down into OTHER addresses, here in "other addresses" you can now delete it, problem solved now instead of maybe with the update.
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Go to
My ebay > Summary > Account > Addresses
There are 5 addresses to EDIT
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Hi @lilbethy
You can have more than one address listed in eBay ... BUT there can only be ONE address per category. Here are the addresses you can have on your eBay account:
- Registration address: This is your main contact address ... where you want to receive your snail mail.
- Primary shipping address: This is where you'd like to receive items you purchase.
- Payment address: This is where a seller would like buyers to send payments for items IF seller accepts mailed payments. [For sellers.]
- Primary ship from address: This is where the packages will be shipped from. [For sellers.]
Follow this path to check out all the addresses you have ... and edit the ones you want to remove or change:
My eBay (upper right) > Account (top banner) > Addresses (left column)