how to cancel a return

[mimic2011]

Hi, I recieved an order with missing parts but the seller made it right so how do i cancel the return ?

[ferncliff-39]

@mimic2011 

If you've changed your mind about a case you've opened, and no longer want to return your item, it's easy to cancel your request. See the instructions below to find out how:

Cancel a return request

1. Go to your Purchase history - opens in new window or tab and find the item.
2. Select See request details in the More actions dropdown menu.
3. Select Close your request and choose your reason from the dropdown menu.

It's important to make sure you're certain you want to cancel a request, as you won't be able to re-open a case once it's been closed.

[mimic2011 · Accepted solution]

Thanks so much 🙂