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how do i do a return when i checked out as a guest

How do i do a return when i bought an item as a guest and not on my account. i cant seem to do it 

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how do i do a return when i checked out as a guest

For help with a guest purchase, sign out of your eBay account first.

 

Then use the link in the email eBay sent you regarding the purchase, or else see here:

 

https://www.ebay.com/help/buying/returns-refunds/returning-item/returning-items-bought-guest?id=4065

 

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