feedback

[danosara]

why can't I leave a negative feedback for a buyer that purchased and then did not pay

thus causing me to relist the item?

[jame234 · Accepted solution]

Sellers are not allowed to give a buyer a negative or neutral FB.

http://pages.ebay.com/help/sell/unpaid-items.html

If payment is not made, the seller can open an Unpaid Item Case in the Resolution Center 2 full days after the end of the listing and as late as 32 days after listing ends. This gives the buyer an additional 4 full days. If no payment is made, seller can then close the case, get their final value fee credited, and re-list. This puts an Unpaid Item Strike on the Buyer's Account which prevents non payers from bidding on eBay. If buyer has two or more, most seller have their blocks set to block these bidders.


Also, set your buyer requirements to help weed out bad buyers.
Go to your My eBay > Account tab > Site Preferences > Selling Preferences > Buyer requirements and block buyers who:
Have received 2 Unpaid Item strike(s) within 12 Month(s)
Have a primary shipping address in a location I don't ship to
Have a feedback score of -1 or lower

Add non-payers to your blocked list so they don't come back:
Blocked bidder/buyer link:
http://offer.ebay.com/ws/eBayISAPI.dll?bidderblocklogin