wooden_flower Volunteer Community Mentor.
I bought some games the 10th of december and it didn’t arrived yet.
when i try to get any informations about that order ebay keeps popping me that loggin page
which i fill in but i does’nt work so i keep turning around asking for help and ebay keeps sending me a link to track my order that doesn’t work. Or a helping link that keeps bringing me back to that loggin’ page.
the only information i got since 2 weeks is this:
i don’t order often on ebay so is it usual for an order to bust the delivery estimated date?
No, it is not normal for an item to be that late - I assume the estimated delivery was around the 20th. Everything runs a bit behind at the holidays, but an extra 10 days is long enough to wait.
Copy this link, then sign out of your account. https://www.ebay.com/help/guest-order?topicId=4065&af=2
Use the link to access your guest purchase and select 'I haven't received it' to open a not received claim, assuming it is past the estimated delivery date.
After opening the claim, you can also message the seller from that page.
