03-23-2025 12:11 PM
A buyer bought 3 of my listings, I have the money on hold and all were requested to the same adress so to save on shipping cost I used only one of the shipping labels to save on shipping cost. I should have received my payout but haven’t yet and yes it was delivered
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03-23-2025 12:28 PM - edited 03-23-2025 12:36 PM
Hi @kolcl0
If you print one label and put multiple purchases in the package you have to manually ADD the tracking number to the other Sold items.
In the future, you can actually Combine multiple items from the same Buyer (as long as they are NOT purchased separately as a Guest). Use the check boxes on the left of the items in the Awaiting shipment-print shipping label file. At the top of the list select Print shipping labels.
The items will open in the Bulk label flow, use the check boxes again and then click the Combine button at the top of the list. Next, over on the right you can update the weight and package dimensions, review and pay for the label. You can print a receipt as a secondary function in the Bulk label flow.
03-23-2025 12:28 PM - edited 03-23-2025 12:36 PM
Hi @kolcl0
If you print one label and put multiple purchases in the package you have to manually ADD the tracking number to the other Sold items.
In the future, you can actually Combine multiple items from the same Buyer (as long as they are NOT purchased separately as a Guest). Use the check boxes on the left of the items in the Awaiting shipment-print shipping label file. At the top of the list select Print shipping labels.
The items will open in the Bulk label flow, use the check boxes again and then click the Combine button at the top of the list. Next, over on the right you can update the weight and package dimensions, review and pay for the label. You can print a receipt as a secondary function in the Bulk label flow.
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