Seller “block” my account after I sent a message asking if the item i’m interested in is authentic

[adisoeda-0]

Hello, was wondering if others have encountered with this issue before? I saw an item i’m interested in, so I sent a message to seller asking if the item is authentic or not. The seller responded it is. So i was going to buy it.. but wasnt able to check out. Everytime i tried, i got a message saying “the seller isnt accepting bids or offers from you”

Was it wrong to send a message and asking

the authenticity? Seems like I was blocked because I questioned the authenticity?

[tree*fern · Accepted solution]

Hi @adisoeda-0  Sellers can block anyone for any reason, and they aren't required to explain why.  It wasn't wrong to ask a question, but questioning the authenticity would cause concern. Sellers aren't allowed to sell counterfeit items.

If there's anything about a listing that makes you question the item's authenticity, then don't buy it. 

If a seller blocks you it's best to move on, as that's not a seller you'd want to buy from anyway.

[house*of*paws]

Hi @adisoeda-0 

Since selling a counterfeit item is a felony in most places … asking if an item is authentic is just a bit less audacious than asking it was stolen.

There might be a way to ask about authenticity without upsetting the seller … but I haven’t come up with the wording yet.

[conservitvs]

---

@adisoeda-0 wrote:

Hello, was wondering if others have encountered with this issue before? I saw an item i’m interested in, so I sent a message to seller asking if the item is authentic or not. The seller responded it is. So i was going to buy it.. but wasnt able to check out. Everytime i tried, i got a message saying “the seller isnt accepting bids or offers from you”

Was it wrong to send a message and asking

the authenticity? Seems like I was blocked because I questioned the authenticity?

---

No, it was not wrong to question the seller.

Sellers can block users for any reason (or no reason at all). It isn’t a violation to do so.