SMS code stopped working

[maste-9412]

The code used to work, but has stopped coming. No change in anything, same cell phone number. How do I get a code on my phone again?

Thanks

Mark

[comics-scifi-collectibles]

@maste-9412   Try going to account settings and make sure the option you wish to use is selected:  

https://accounts.ebay.com/acctxs/mfa-hub

2 step verification

Protect your account with an extra layer of security.

Choose your preferred verification method

Push notifications on eBay app

We’ll send a push notification to your mobile device to verify it’s you.

Or

Text messages on mobile

We'll send a text message to your mobile device to verify it's you. No landlines. Standard rates apply.

If it still doesn't work then contact eBay customer service for assistance.

1. Request a call back or chat from the left hand side of this linked page:

https://www.ebay.com/help/contact_us?id=4191&st=10

If you are using a cell phone turn off the spam filter or it may block the call back