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Returned using ebay provided tracking number, saying "invalid"

Recently opened a return on a $50 item that arrived damaged, I printed the return label ebay provided for me. I shipped it today and when I went to mark it as shipped under the return details and enter the tracking number (which was the tracking number from the shipping label ebay had sent me) it said "This tracking number is already in our system, please use avalid tracking number" . Can someone help explain what's going on? If it isn't marked as shipped by 10/23/2018 they'll just cancel my return and I wont get refunded even though I already sent it out, and what if the seller decides to lie and say he never had the package returned? Since I can't enter the tracking number, I have no way of proving to ebay that I returned it. I still have a copy of the shipping label ebay gave me with the tracking number, as well as the receipt from the post office with the label # on it. What should I do?

Accepted Solutions (1)

Accepted Solutions (1)

@viennaofravenclaw  The tracking is already in the system because you used an ebay label.  

 

It will update and be marked as shipped about 24 to 48 hours after you have it scanned in at the post office

 

 

Answers (1)

Answers (1)

You do not need to upload a tracking number when using an ebay label-they already have it.It will up marked as shipped as soon as the usps scans it and tracking catches up(there is sometimes a delay betwen scan and viewablity)