04-08-2023 12:40 PM
Why do I have to pay for return shipping when the seller made a mistake on the item description? The floormat I bought did not fit my car!
04-08-2023 01:58 PM
You don't, if the listing was not accurate. Open a Return Request for an ITEM NOT AS DESCRIBED. Seller will pay for the return, if he wants it back, and/or refund. If no response by the fourth day, go back and ask ebay to step in. Do not close or let the case expire without doing this, if not resolved.
If you by mistake selected "doesn't fit" as the return reason, that means you ordered the wrong size and then you do pay return shipping.
04-08-2023 03:57 PM
If you use the MBG the seller has to pay return shipping.
Go to your purchase history and click return item and select, the item doesn't match the description as the reason.
The seller will have 3 days to accept the return and pay return shipping or refund without returning.
If they don't, return to the case on day 4 and ask Ebay to step in.
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