Return/completing transaction

[gg-397]

Hello all,

i mistakenly sent a wrong item to a buyer, buyer returned item and I sent correct item….how do we finish transaction?

[disneyshopper]

If you did not get ebay involved, then all is good.

If the buyer filed a Returns Request, and you provided a return shipping label, you can have the buyer close the case.  Otherwise, you need to refund the buyer, relist the correct item, and the buyer repurchases and pays you again.