cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Refunded item now customer recieved and wants to buy it

I previously refunded item believed to be lost in the usps delivery system which now showed up and buyer wishes to keep and pay me for item but the case is closed what are my options?

Message 1 of 2
latest reply
1 REPLY 1

Refunded item now customer recieved and wants to buy it

@stormysshopfinds 

 

Once the refund was sent eBay considers the sale closed and the seller has no way to invoice for repayment through eBay. If your buyer wants to repay you they will have to send the payment directly to you through PayPal or another payment option.  I have done this as both the seller and the buyer as that is how eBay instructed me to do so.

lisa5768
Volunteer Community Mentor

Message 2 of 2
latest reply