Paying and invoice twice and having to wait 30 days to receive your credit is unfair

[caribou_antiques]

So I paid my invoice using the Paypal Onetime Credit button and I was conveniently also charged the same invoice amount on my credit card.  I'm assuming this happened because I used the Paypal payment option one day ahead of my account being due and eBay didn’t register this in time for the automatic payments via my credit card. You know I understand this to a degree, but what really frustrates me is now I have a positive account balance and I have to call eBay and request for them to refund the extra amount paid. On top of that they said it will take 30 days to issue a refund.  I find this practice absolutely absurd and I would like an explanation for this. eBay has no problem demanding a payment that they are entitled too, but when there is slight mistake and they need to refund you, they are in no rush to give you your money back.  I would like answers for how this is a fair practice. Please!     

[ferncliff-39 · Accepted solution]

The policy does say to allow for 30 days, but that could be the outside length of time it may take.

When did you make the refund request?