Buyer backs out after I accept their offer

[paul_oz]

I had a buyer back out of a best offer sale. No problem. But eBay shows an $8 final value fee. Will this be reversed or do I need to contact someone at eBay to get the fee credited?

[sunnysouth1 · Accepted solution]

eBay won't know about this unless you take action.

You have 2 options:

What to do when a buyer doesn't pay:
http://pages.ebay.com/help/sell/unpaid-items.html

Or

Cancel transaction:
http://pages.ebay.com/help/sell/cancel-transaction-process.html

Cancel transaction/final value fees:
http://pages.ebay.com/help/sell/credits.html