08-05-2022 07:24 AM
I have a problem with 3 UPS tracking numbers but only 1 of them is correct, the one that the buyer purchased under the arrangements of the sell. The other two (different tracking numbers each and not the same as the correct one, are also tracking the package in delivery oddly enough, and at the same charge. When it ends up, even though the buyer paid for the one delivery which is part of the funds on hold, the other two will also be deducted and they are clearly mistakes. How do I let eBay know, or can I delete them some way?
Appreciate any insight?
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08-05-2022 07:59 AM
It sounds like the seller some how made a mistake with 2 of the labels. There is no need to Void an incorrect label, as the seller is not charged until the label is scanned. Since you have one tracking number that shows movement, that would be the correct label, so I would just ignore the other two tracking numbers.
08-05-2022 07:59 AM
It sounds like the seller some how made a mistake with 2 of the labels. There is no need to Void an incorrect label, as the seller is not charged until the label is scanned. Since you have one tracking number that shows movement, that would be the correct label, so I would just ignore the other two tracking numbers.
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