on 05-07-2019 01:17 PM
I have been trying to get an answer from eBay concerning printing FedEx label in the new interface. I can only print one label per sheet for FedEx labels. When I print USPS labels I get 2 per sheet. When I spoke on Friday with someone from eBay who was located in the U.S, he was able to get FedEx labels printed 2 to a sheet. When I went to ship on Monday it reverted back to 1 label per sheet. My repeated call to eBay have resulted in my calls being handled overseas and I have gotten different reasons for the issue but no resolution. The first person insisted it was my printer settings. Now I am being told it is an issue with FedEx. The oversees supervisors are just as unhelpful. I've been promised to get two call backs from them. I'm still waiting. I am so frustrated with the customer service that has been provided. I'm hoping I can get better information from another member, because eBay doesn't seem to know or care.