Good morning
Like the mail below, I bought a Dyson cleaner.
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However, Dyson vacuum cleaners do not work for several days.
The blue light comes in from the body of the cleaner, but it can not be sucked.
I charge the vacuum cleaner with the charger, but it does not work.
I think I still have a warranty period, but I live in Korea now.
How can I get a refund?
Please confirm.Good morning
Like the mail below, I bought a Dyson cleaner.
However, Dyson vacuum cleaners do not work for several days.
The blue light comes in from the body of the cleaner, but it can not be sucked.
I charge the vacuum cleaner with the charger, but it does not work.
I think I still have a warranty period, but I live in Korea now.
How can I get a refund?
I sended e-mail to "eBay - dysonoutlet" <dysono_dudb2856qb@members.ebay.com>
"""Greetings,
Unfortunately we are unable to assist international customers. Please contact our international team for assistance. http://www.dyson.com/change-country.aspx
Best Wishes """"
The mail came as above.
I went down to the site you gave me two times (http://www.dyson.com/change-country.aspx)
Korea Dyson Korea has received an answer that it does not provide an as for the products it produces in the United States.
One month has already passed since the breakdown.
However, I did not take any action (such as a refund).
The service at Dyson is very disappointing.
I sent the message again, but the message I received was the same as the last time.
According to your address,
312 Cherry Lane #KT33601 / New Castle DE 19720-8205 () it has come to our attention that you have used a freight forwarding company.
Please be aware that use of your machine outside of the country which it was purchased may void your warranty.
Dyson machines are available in countries all over the world.
This also violates the eBay Money Back Guarantee.
We apologize for any inconvenience this has caused you. Please contact our international team for additional assistance. http://www.dyson.com/change-country.aspx
The product I bought was a ripper, but it lasted less than four months.
I want you to show me how to repair or refund. !!!
Please confirm this.
