On the create label page, look to the lower right and click CHANGE, select PDF and label format you want to use.
Make sure your browser is set to open PDF files with Adobe and not its built in reader.
When the label preview opens, select the Dymo as the Target Printer. Adobe print options should be set to Actual Size and Auto Orientation. For 4” x 6” size labels, check the box for “Choose paper source by PDF page size”. For the smaller 99019 labels, make sure this box is unchecked.
If problems come back with more details.
