on 10-26-2015 08:08 PM
After selecting my item to purchase on eBay, I select PayPal as my payment method. I am presented with the PayPal login screen and I enter my password. The screen then spins indefinitely while I'm expecting my PayPal Two-Factor authentication validation prompt to appear. I've tried 6 times now to make this purchase and have the same problem. I CAN log into my PayPal account (with 2FA), but cannot do so from eBay. I called the PayPal helpdesk and they shuffled me off to the eBay helpdesk - and I spoke with someone who had no idea what Two-Factor Authentication was and had no interest in anything other than telling me that I MUST be locked out of my Paypal account. Not only frustrating that there are completely inept people answering the eBay helpdesk phones, but also that I can't make my purchase. I suspect that turning off Two-Factor will make it work...but who wants to go BACKWARDS in the security of your PayPal account? Any answers out there???