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Opinion for a Restricted account

Hi just wanted opinions. My account was restricted (I can not sell) due to an illness. Mental health actually I was hospitalized for a short time. I was unable to forfill my selling obligations. I have asked twice to have the restrictions lifted. I have been told that the ban has to stay but i can buy on eBay. I just wondered is anyone tad an opinion on this do you think it’s fair?

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