05-12-2024 12:06 PM
05-12-2024 12:32 PM
@mr.pops_123 This is volunteer help in the US. The links I provide will direct you back to the UK site.
I can tell you that eBay won't remove the negative feedback as it doesn't violate their feedback policies that are stated here>
https://www.ebay.co.uk/help/policies/feedback-policies/feedback-policies?id=4208&st=
Customer service agents are no longer able to remove feedback and it's all done by AI using this form>
https://www.ebay.co.uk/sellerhelp/feedback
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