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My fault - sent item to wrong address. What can I do?

Hello,

I'm surprised I haven't previously done this in my years of ebay, but I accidentally shipped an item to the wrong address. Item shipped to the address of a buyer from the same week - so buyer A received 2 items while buyer B received none. Buyer A is willing to send the item to buyer B which I would appreciate, especially because it would reduce the already protracted shipping time.

Any reason I can't do this? Shall I purchase a new label for Buyer B and email/forward to Buyer A? 

Thank you.

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My fault - sent item to wrong address. What can I do?

Do you have a duplicate item you could ship to buyer B?  If so, that is what I would suggest you do.  Then you can send buyer A a prepaid return shipping label to return the item.  You can go to Paypal and have a label downloaded, and then you forward to buyer A.

As for your suggestion to have buyer A send the item to buyer B, that is another possibility.  You can go to Paypal and have a label downloaded, and then you forward to buyer A.

disneyshopper
Volunteer Community Member

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My fault - sent item to wrong address. What can I do?

Thank you @disneyshopper. I do not have a duplicate item as I'm a thrifter and each of my finds are unique. I will send the accidental recipient the shipping label and hope it makes it to the proper destination. The accidental recipient is incredibly gracious, so I appreciate that.

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