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Last month I reached Top Seller Status. Today it's gone. Why?
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on 10-30-2020 08:27 AM
Last month I was pleasantly surprised to be informed that I had reached Top Seller Status. Today I have an email telling me I no longer qualify, and am back down to "Above Standard". Nothing has happened in the interim to cause the change...no feedback issues, no shipping or return issues. As a matter of fact, we've refunded two customers shipping overpayments because they bought more than one item and we combined shipping.
What have I done to lose my newly acquired Top Seller Rating?
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