05-30-2022 08:50 PM
We noticed a new sign-in on your account at ebay.com. Here are the details: |
Time of sign-in |
Device |
Approximate location |
If this was you, there’s nothing you need to do. If it wasn’t, please change your password right away. |
This happens every day when I log into my eBay account. I always use the same desk top. This has been occurring for a while. Any suggestions??
Thank you. |
Solved! Go to Best Answer
05-30-2022 09:13 PM
Are you located in UAE? Or are you using a VPN? Is there a reason why eBay would think you are in UAE or using a network address there?
eBay has begun sending such messages for each sign-in from an unrecognized browser. Unrecognized just means that the browser has no cookies from a previous sign-in to that account, or the IP address does not correspond to a previous sign-in.
I do not think there is a way to disable those messages.
If you are routinely erasing your browser cookies, or changing your network address, you can expect to receive such messages when you sign in again.
Do the browser, location and time correspond to your own sign-in activity? If so, you can ignore the message.
Keep in mind that the location may not be precise; it may correspond to the location of the network rather than your actual location. Browser information may not always be available.
If you do not recognize the location, time or browser, and you suspect that someone else may have gained access to your account, you may want to change your eBay password.
05-30-2022 09:13 PM
Are you located in UAE? Or are you using a VPN? Is there a reason why eBay would think you are in UAE or using a network address there?
eBay has begun sending such messages for each sign-in from an unrecognized browser. Unrecognized just means that the browser has no cookies from a previous sign-in to that account, or the IP address does not correspond to a previous sign-in.
I do not think there is a way to disable those messages.
If you are routinely erasing your browser cookies, or changing your network address, you can expect to receive such messages when you sign in again.
Do the browser, location and time correspond to your own sign-in activity? If so, you can ignore the message.
Keep in mind that the location may not be precise; it may correspond to the location of the network rather than your actual location. Browser information may not always be available.
If you do not recognize the location, time or browser, and you suspect that someone else may have gained access to your account, you may want to change your eBay password.
10-22-2022 04:33 PM
Thank you for the reply.
10-22-2022 04:44 PM
You are very welcome.
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