Items not showing up in search

[frogsandfish4u]

I sell toy cars and there are many cars that do not show up in the search when searching in Toys & Hobbies. Cadillac, Buick, and Riviera amongst others. Are others seeing this?

[eburtonlab]

If a search that worked well previously suddenly starts behaving badly, often the problem has something to do with a faulty keyword substitution or an inappropriate automatic category navigation issue.

You can bypass many of these sorts of issues by putting one of your keywords in quotes. This forces eBay to bypass those "smart" search features and to search for the literal keywords without any substitution or category switching. You may have to manually specify your category once again.

Use the "Feedback" icon that appears in the lower right corner of the search results page to let eBay page developers know about your search issues.

[frogsandfish4u]

Thanks for the advice, but the faulty search feature denies buyers from seeing my and other sellers' items, thus costing me money. It is not only "my" issue because it affects all eBay sellers that sell the same items as I do. I am currently searching for class action attorneys that are interested. Currently, there are four automobile brands that do not come up in a standard Toys & Hobbies/Diecast search. I called eBay today and the call conveniently got disconnected.