02-25-2017 12:38 AM - edited 02-25-2017 12:49 AM
I have an item for sale with Buy It Now and Best Offer options. I have two of the item.
A prospective buyer made an offer. She immediately followed with a message stating "I will take both at my offer price times two if you ship both together with one shipping fee". Is there a way to modify the quantity from 1 item to 2 items in my counteroffer to her? If not, is there way to accept her offer and bill for both items.
The only way I have determined to meet her request is to DECLINE her offer for 1 item and ask her to submit an updated offer for both items at her per unit price in a single shipment. Is there a better way to capture this sale opportunity?
Worked with customer; declined her offer for 1 item and she submitted an updated offer for both items at her per unit price in a single shipment.