05-13-2024 05:46 PM - last edited on 05-13-2024 09:21 PM by kh-jean
05-13-2024 05:52 PM
@humbpic-61 WOW, That's a major postal error OR seller error when they issued the return shipping label.
If you have not opened it you can mark it return to sender.
You can see if customer service can use the information you have to contact the seller.
Here's how to contact eBay customer service:
eBay agents are working from home so you have to request a call back or live chat.
1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
2. Request a call back
3. Or you can also contact customer service by sending a PRIVATE message on social media.
https://twitter.com/askebay
https://www.facebook.com/eBay/
05-14-2024 02:08 PM
Thank you. Didn't work. they want all kinds of info i don't have.
05-14-2024 02:21 PM
@humbpic-61. Unfortunately then all you can do is keep or donate the item.
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.