cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I literally paid for an item that has never or will never ship and it says closed

Please help. I hate ebay now

Message 1 of 2
latest reply
1 REPLY 1

I literally paid for an item that has never or will never ship and it says closed

@shan-bil   


Sorry your purchase didn't go smoothly. Here's how to get your money back.


Look for the last estimated delivery date in your purchase history. You can file a refund request when the item is at least a day late.  I

 

You have 30 days from the last estimated delivery date to file a refund request on eBay. 


Select your item on this page to start a refund request:


https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042&st=


4 business days after you file the refund request ask eBay to step in and help if the seller has not refunded you.


https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701


If it is more than 30 days past the last estimated delivery date then you can file a refund request on PayPal up to 180 days from the date of purchase. OR if you didn't use PayPal at checkout contact your bank or credit card to report that you didn't receive the item.

 

Comics-scifi_collectibles Is a Volunteer Community Mentor.
I have been a seller since 2003

Message 2 of 2
latest reply