mam98031 • Volunteer Community Member • Buyer/Seller since 1999
I followed these instructions but I do not have More Actions under the Actions column. Thanks for any help.
How to void a shipping label
How long you have to void a shipping label depends on the shipping service you used.
- USPS: You have 5 days to void a USPS shipping label that you printed on eBay, and it can take up to 21 days for USPS to approve or reject the refund. If it's approved, you'll receive an email that you have been refunded
- UPS: You have 24 hours to void a UPS label. If you don't use the label within 5 days, the label will be automatically voided and a credit will be issued to your PayPal account, monthly invoice, or UPS account, depending on how you paid for the label
- FedEx: FedEx labels can't be voided because you're not charged until the package has been delivered
Here's how to void a shipping label you printed on eBay:
- Go to Manage shipping labels.
- Find the item you'd like to void the shipping label for, then from the Actions column, select More Actions, and then select Void.
- Choose your reason for voiding the label. If you want to, you can add a message for the buyer.
- Select Void shipping label.
