06-27-2022 10:19 PM
Hello I cannot figure out how to resend a QR code to my email address they sent the first one and I got it but I accidentally erased that message and cannot figure out how to get another QR code sent to my email address so I can mail the package out. All I can figure out is maybe I have to print and purchase a whole new label but that's going to cost me like $21. I went into manage shipping labels and tried to download the QR code but it doesn't do anything when I hit the download button.
06-27-2022 10:34 PM
Requesting a QR code will also produce a printable label with a barcode. The label system should allow you to reprint a label for a short period of time, but that may not work for the QR code.
Ultimately, if you can not retrieve your original label, you can void it within 5 days and then purchase a new label. It takes the postal service a few weeks to issue the refund.
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