How long to wait to file item not received - International Shipping

[cidym0831]

I purchased an item and the supplier has stated they shipped the item. They followed up with an email stating that the postal clerk stated shipping can be 2+ months due to freight around the world. The material is shipping from South Korea to the United States. How long should I wait before filing a claim as I dont want to open 1 up with the item in transit but I also dont want to wait until my claim is no longer valid?

Thanks,

[inceptions]

You cannot report an item not received until after the last estimated delivery date shown in your Purchase History has passed.

[cidym0831]

What if Purchase History does not show an estimated delivery date?

[inceptions]

Are you saying there is no delivery estimate in your Purchase History or is this just a "what if" question?

[cidym0831]

Im assuming that due to the way the seller shipped there is no estimated date.

[inceptions]

OK...thanks for posting that. Let me see if I can get an answer on this one...

[inceptions]

Hi @cidym0831 

I checked with eBay on this one, and since there is no tracking # and no estimated delivery date, you should contact CS to open an item not received case. They could not give me a time frame in which to do that, but if it were me, I would do that today.

You can request a call back from eBay on the left side of the page at this link:
https://www.ebay.com/help/contact_us?id=4002&st=10