06-02-2025 12:38 PM
I has a customer not happy with the shoes we sold him. Ebay had us refund to the buyer. I was ok with that. I thought he would send the shoes back and I contacted him. He said he was waiting for a return label. I cannot figure out how to send him a label. Can someone help me out. I am new to this and totally lost.
Thank you.
Matt
06-02-2025 12:43 PM
Once a Buyer is refunded, eBay does not offer an option to send that Buyer a return label. Instead, you can send them a discounted label through PayPal or Pirateship.
Because you have already had a transaction with them, it should be okay to get their email address to send a PDF with the label.
06-03-2025 09:42 AM
Thank you. I was able to send him a label from Priate Ship. I am learning.
06-03-2025 12:50 PM
You are most welcome.
You're doing great.
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