How do I send a buyer a partial refund? There is no way offered on Paypal.

[davlar]

Hello. I sold an item and she emailed after recieving it and there was a problem. We both agreed on a partial refund back to her. I went into apaypal to send it to her and they used to have an option where as I could either send a full refund or a partial. Now it only offers a "refund" option. I am afraid to click on that option since it could send the entire payment back to her. Is there another way to get this partial refund to her?

[posting*master · Accepted solution]

The "Issue a refund" link brings up a pop-up window with various options, including adjusting the amount of the refund. I just tested it, on a random small transaction.