on 06-25-2019 04:00 PM
Just asking those who may have had this experience....
Purchased an item over 3 weeks ago and I paid for almost the full amount using two ebay gift cards which I do alot to help keep my credit card balance low.
Well the seller never sent the item despite my attempts to work with them directly so I phoned ebay, and they instructed me to cancel the transaction.
Immediately I saw in my paypal account it said that I received the refund.
It says :
Refunded to: $XX.XX Gift card
Discover$X.XX VISA Credit Card
The CSR I spoke to also said the gift card amount would be refunded back as a "gift card" balance.
However I cannot find the refund listed anywhere here on ebay. Fortunately I found the two ebay gift cards that I used but when I check the balance on them using the gift card balance checker it says $0.00.
Also, as I read here, I tried checking the balance at checkout and again, it says these cards have no balance.
Does it take several days to reload the refund on the cards? Or should I call CS again?
Thanks for any advice