Hermes tracking numbers not recognised

[sandedgelimited]

Hi,

usually use myhemes and until today have just copied and pasted the tracking number stright from the shipping labe to the tracking info for each customer.

Today the numbers are not recognised and EBAY sayus the carrier is not recognised.

Help!

Thanks

[lacemaker3 · Accepted solution]

@sandedgelimited, Hermes is used in the UK, and you are registered and sell your items in the UK.

But you asked this question on eBay USA, where we don't have Hermes (I had to look it up the other day to see what it is). Did you try to enter the tracking numbers while you are logged in to eBay USA?

Try going back to eBay UK www.ebay.co.uk and log in there. If you still have trouble entering the tracking numbers, then you should ask for help on eBay UK, where they are probably more familiar with this issue.