12-08-2021 09:15 AM
I've checked on my payments on hold and 2 of them says "Funds on Hold - Awaiting delivery" but have no estimated release date. I've got another payment and it says the awaiting delivery but it does have an estimated release date. Can anyone tell my why this has happened?
12-08-2021 09:20 AM
@Anonymous This is volunteer help on eBay.com the US site.
If you are a new / returning seller then fund holds may apply:
Funds are usually released about 24 business hours after tracking that you upload to eBay shows delivery to the buyer. The funds are held for 21 days if there is no tracking OR the sold item is expensive.
id=4155&st=12&pos=2&query=Payment%20holds%20on%20your%20sold%20items&intent=pending&context=DEFAULT_SELLER&docId=HELP1085
#2 You can contact eBay customer service from the bottom of this help page for further assistance as they can access your account:
Select Contact Us then Contact Representative in the chat box.
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.