on 10-04-2017 05:50 PM
Four days ago, I uploaded 716 listings using File Exchange. I quickly learned that nearly 50% did not have a gallery picture and the other half did. All things equal. Upon looking at one listing without the gallery picture, I see the message Gallery Error Code 25. I followed the three choices given and no difference. I can see the pictures for the listing but the gallery picture does not show BUT sometimes does show - inconsistent! When I speak with a eBay File Exchange tech, he saids it might be because of my hosting. I say "No Way" - eBay has the pictures! There appears to be a problem inside eBay's FE system.I have tried doing a number of Revise transactions with different subdirectories, different picture file names and also by adding # at the end of the URL 's. No difference. Same results. Frustrating. No gallery picture showing makes for lower CTR. The tech said they've known about the problem for "months". I asked for a credit on my seller fees and received a promise that it would be credited. Has anyone else experienced this issue or have a reasonable work-around?