03-28-2022 12:11 PM
Why am I not allowed to change my feedback from private to public? i've tried and get the following message:- "You are unable to change your comments visibility because you have active listings."
Any suggestions greatly appreciated. Thank you.
03-28-2022 12:22 PM
Hi @Anonymous Sellers are not allowed to make their feedback private.
See eBay's explanation for this policy under "Making your feedback comments public or private":
https://www.ebay.com/help/account/changing-account-settings/feedback-profiles?id=4204
03-28-2022 12:28 PM - edited 03-28-2022 12:30 PM
@Anonymous
< Why am I not allowed to change my feedback from private to public? >
You said that backwards. It's already public right now. You can't change it to private because you have items listed for sale. That's eBay's rule, you can see it here: https://www.ebay.com/help/account/changing-account-settings/feedback-profiles?id=4204
03-28-2022 03:22 PM - edited 03-28-2022 03:28 PM
Hi @Anonymous Are you trying to make the feedback for your listings private? That you can do, so that your already identity protected buyers will be even more identity protected. Some sellers in special categories make their listings private, because even with the regular identity protection, some members are able to figure out who bought what. See link below. Good luck!
eBay Help page on Private Listings:
The item bid history and your feedback profile for Private Listings would look like this:
Bid History:
Feedback Profile:
03-29-2022 07:41 AM
Thank you kindly. That makes sense.
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