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Anonymous
Not applicable

Why am I not allowed to change my feedback from private to public?  i've tried and get the following message:- "You are unable to change your comments visibility because you have active listings."

Any suggestions greatly appreciated. Thank you.

Message 1 of 5
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Feedback

Hi @Anonymous  Sellers are not allowed to make their feedback private.  

 

See eBay's explanation for this policy under "Making your feedback comments public or private":
https://www.ebay.com/help/account/changing-account-settings/feedback-profiles?id=4204

tree*fern
Volunteer Community Mentor

Message 2 of 5
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Feedback

@Anonymous 

 

< Why am I not allowed to change my feedback from private to public? >   

 

You said that backwards.  It's already public right now.  You can't change it to private because you have items listed for sale.  That's eBay's rule, you can see it here:  https://www.ebay.com/help/account/changing-account-settings/feedback-profiles?id=4204   

 

Message 3 of 5
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Feedback

Hi @Anonymous   Are you trying to make the feedback for your listings private?  That you can do, so that your already identity protected buyers will be even more identity protected.  Some sellers in special categories make their listings private, because even with the regular identity protection, some members are able to figure out who bought what.  See link below.  Good luck!

 

eBay Help page on Private Listings: 

 https://www.ebay.com/help/selling/listings/listing-tips/private-listings?id=4161&st=12&pos=1&query=Private%20listings&intent=private%20listing&context=9014_BUYER&docId=HELP1080

 

The item bid history and your feedback profile for Private Listings would look like this:

Bid History:

tenbigdogs_0-1648506387765.png

 

Feedback Profile:

tenbigdogs_1-1648506522912.png

 

Message 4 of 5
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Feedback

Anonymous
Not applicable

Thank you kindly.   That makes sense.  

Message 5 of 5
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