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07-21-2015 12:07 PM - edited 07-21-2015 12:29 PM
I recently received a return from a buyer outside of eBay meaning that they voluntarily returned the item via post office. The item however is missing from the package. Does eBay offer compensation for the stolen items during a return? A refund has not been issued due to the item not being in the parcel upon arrival.
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