05-01-2023 10:01 AM
A Buyer bought an item listed using the USPS First Class Standard Shipping offered.
They were given the cost of and paid the cost of $2.46.
When I printed the label, it cost me $4.44.
I've had this happen several times before, but decided not to question it.
But I would like to understand what is happening and what I can do differently so I don't keep losing money.
On higher priced items, it's not that big of a deal. However, this particular item was listed and sold for only $2.99. That $1.98 discrepancy between the paid shipping cost and the actual shipping cost makes having sold the item a bad deal for me.
Any answers will be appreciated. Thank you.
05-01-2023 11:06 AM
Check and make sure the listing is set up for First Class package and not envelope or flat.
05-01-2023 11:21 AM
Thank you for replying.
It doesn't give me an option to choose package vs. flat.
I put in weight and dimensions.
Now that it's sold, I can't go in and view shipping other than it says Standard Shipping USPS First Class.
I must be missing something.
05-01-2023 11:29 AM
The cost range it gave me when I listed it under USPS Standard First Class was $5.40 - $5.85.
I don't understand how it let the Buyer buy it and quote them $2.46 shipping.
It was a 6 oz. package (bubble mailer, although that info was not required to list) with package dimensions of 9" X 6" X 2".
It didn't ask flat or package.
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