Did not receive the 6-digit code for confirmation of local pickup

[dshoup54]

Hi Community!

I did not receive the 6-digit code for confirmation of local pickup for an item that I recently purchased, is it possible to get eBay to resend this message?  Of course, my seller is asking for that information so he can close out the deal.

Thank

[ferncliff-39]

@dshoup54 

You don't have it in your eBay Messages, or your personal email?

If you use the app, I think there is a button to request the code from the order.

If you need to contact eBay CS to request another-

Scroll down to the bottom of this >> Help page on Buying with local pickup
Click on "Contact us"
In the Help Chat box that opens click on "See more"until you see the
option to "Contact an agent" (may have to scroll a bit), click that
OR...type "Agent" in the reply box then hit "Send" to bypass the bots
You should get the options to Chat with agent, or have them call you.

Note: The Call Back option doesn't always work if your carrier blocks spam/telemarketing calls.
With the Chat option eBay will automatically email you a transcript.