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Deposit went to wrong PayPal account

Our last sale was deposited to the PayPal account of a volunteer who creates our listings. I have checked our account settings and can't figure out how this could possibly happen. (We are a direct seller charity that is not on Managed Payments yet). Any insights???

Accepted Solutions (1)

Accepted Solutions (1)

The email that is entered into the listing determines where the payment goes. 

Answers (0)