03-28-2024 11:58 AM
Delivered item in-person rather than shipping due to close proximity and large item. How can it be marked as delivered so that ebay releases funds?
03-28-2024 06:52 PM
Since you used a delivery method not in your listing all you can do is mark it as shipped on the order. Your funds will be released, if the buyer does not make a return or refund claim, after the full hold time.
If this should happen again the way to handle it is to cancel the sale using problem with buyer's address and relist the item with the correct shipping method for them to repurchase. With local pick up the buyer receives a QR code and a digit code that the seller enters into the eBay APP as proof of delivery.
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