Case resolution question...

[beeg-8]

The seller and I had a dispute and I asked eBay to step in. They decided in my favor, for a full refund, and I shipped the item back. Now it appears the seller is not accepting the return package. He hasn't refused delivery, just ignoring the notice that USPS left - stating delivery was attempted. I've been trying to figure out how to update the case and inform eBay but I can't find any way of doing that. eBay waits until delivery is confirmed to proceed with the case, so I don't know what to do now except ask the community.

Any help would be greatly appreciated. Thanks! 

[missjen831]

Hi, you will have to call customer service and have them look at the tracking and issue the refund.