cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cannot reprint return shipping label.

Hi everyone,

A seller accepted my return request due to item's defects and provided RMA#. I opened the "print shipping label" tab, and somehow my Chrome froze and closed. The system mistook it as printed and changed the return status to "shipped". Now I cannot reprint my shipping label since the status is now "shipped - PRE-SHIPMENT INFO SENT USPS AWAITS ITEM".

What should I do now? It's now Friday's night, and deadline for return is Monday. Seller don't answer messages in weekends, should I contact the seller and wait? Im afraid I will miss the deadline.

Thank you. 

 

Accepted Solutions (0)

Answers (0)